In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, and other currently applicable regulations on data protection, AUDAX ENERGIE GmbH (hereinafter "AUDAX") informs the user that, by accepting these conditions, the customer (user) accepts WhatsApp as a communication channel for all services associated with the same owner and declares, under their own responsibility, that they are the owner of the service for which they are requesting information and agreements through WhatsApp. If they are not the service owner, before resolving any request or initiating the corresponding procedures, the user must send the corresponding authorization in AUDAX's standard format, which will be provided upon request, along with a copy of their ID card and the ID card of the service owner. Likewise, the customer (user) expressly declares, under their own responsibility, that the personal data provided is correct and truthful. Communication with AUDAX via WhatsApp will be conducted exclusively in writing; making calls via this application or to the telephone number provided by AUDAX for use is not permitted.

AUDAX attaches particular importance to the protection of the personal data of users of WhatsApp services. With this privacy policy, AUDAX informs users of the phones provided for interaction through the WhatsApp application about the treatment and use of personal data collected in the application, so that they can freely and voluntarily decide whether to provide the requested information.

AUDAX reserves the right to modify this policy to adapt it to new laws, legal criteria, industry practices, or AUDAX's interests. Any modification will be communicated in a timely manner so that you are aware of the content. Likewise, the user is reminded that WhatsApp is a means of communication whose use requires acceptance of the Terms of Use and Privacy Policy. By downloading the application to their mobile device, the user accepts the Terms of Use and Privacy Policy of WhatsApp https://www.whatsapp.com/legal/. These conditions indicate that WhatsApp

has control over the use of the application at all times.

PERSON RESPONSIBLE FOR TREATMENT

The controller responsible for the processing of personal data is:

Audax ENERGY GmbH

Otto-Franke-Str. 97, 12489 Berlin (Germany)

Tel.: +34 030 245 377 80 Email: info@audaxenergie.de

USES AND PURPOSES

The purpose of communication via WhatsApp is none other than to simplify the

Management of the services contracted for which your express consent is requested.

Since this communication channel is a complementary channel, AUDAX may terminate it at any time, either generally for all its customers or individually for a customer if they have misused it.

In any case, improper use of the communication channel is considered any use that is not aimed at processing or resolving requests or incidents related to AUDAX's services. Sending messages in bulk is also considered inappropriate.

The customer is under no circumstances obligated to use this communication channel in their dealings with AUDAX and may, if they deem it appropriate, block their communication with AUDAX through this channel. Customers can contact the customer service at any time by telephone at 030 245 377 80.

of AUDAX, who will address any doubts, incidents or complaints.

TRANSFER OR COMMUNICATION OF DATA

The personal data collected through the WhatsApp application will not be transferred or disclosed to third parties, except in cases necessary for the development, control and compliance with the expressed purpose(s), in the cases provided for by law, and in special cases of which the user will be expressly informed.

DATA UPDATE

To ensure that the data in our computer and/or paper files always reflect reality, we strive to keep them up to date. To this end, users must make any changes directly, if they have the ability to do so, or contact the relevant AUDAX department or service (Customer Service) by reliable means.

DATA SECURITY

AUDAX has implemented the legally required technical and organizational measures in its information system,

to ensure the security and confidentiality of the stored data

and thus prevent their alteration, loss, processing or unauthorized access as far as possible.

USER RIGHTS

In any case, you can exercise your rights to information, rectification, erasure, restriction,

Exercise portability and, if necessary, object to their processing:

a) either by submitting an application, accompanied by a photocopy of your identity card, to the following postal address:

Otto-Franke-Str. 97, 12489 Berlin (Germany)

b) or by sending an email to the following email address: info@audaxenergia.com

AUDAX reserves the right to change the Privacy Policy and Legal Notice. Continued use

of the website and the services offered therein from the time of introduction of changes presupposes the acceptance of the changes by the user."